{"id":2647,"date":"2024-11-21T10:00:58","date_gmt":"2024-11-21T02:00:58","guid":{"rendered":"https:\/\/workshop2u.com.my\/v01\/?page_id=2647"},"modified":"2024-11-25T11:31:47","modified_gmt":"2024-11-25T03:31:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/workshop2u.com.my\/v01\/?page_id=2647","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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General Terms and Conditions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Important \u2013<\/strong> Please review these General Terms and Conditions (\u201cTerms\u201d) thoroughly. By accessing or utilizing the Services (as defined below), you acknowledge that you have read, understood, and accepted these Terms. You also affirm the accuracy of the representations stated herein. If you do not agree with these Terms or prefer not to proceed with the Services, we advise you to discontinue using the Workshop2u Application (as defined below) and any related Services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Article 1: Definitions<\/strong><\/h3>

The terms below shall have the respective meanings ascribed to them, unless the context requires otherwise. Words denoting one gender include the other gender, and words denoting the singular include the plural and vice versa:<\/p>

1.1 \u201cAccount\u201d<\/strong> means an account duly registered and maintained through the Application or the Website that enables the Applicant to become a Member.<\/p>

1.2 \u201cAffiliated Company\u201d<\/strong> means any business partner, third-party vendor, service provider, parent company, or subsidiary of the Company.<\/p>

1.3 \u201cApplicant\u201d<\/strong> means any person who intends to register for an Account.<\/p>

1.4 “Application”<\/strong> means the Workshop2u mobile application and any other application for mobile devices, which is owned and operated by the Company, and enables the Member to consume the Services.<\/p>

1.5 \u201cCDL\u201d<\/strong> means a Competent Driver\u2019s License applicable for a driver to operate the Vehicle who has passed at least the probationary stage defined under the applicable Malaysian local laws, or a valid international driving license, or international driving permit.<\/p>

1.6 \u201cCompany\u201d<\/strong> means Workshop2u.<\/p>

1.7 \u201cCredit\u201d<\/strong> means a credit worth Ringgit Malaysia One (RM1.00) issued by the Company in exchange for Ringgit Malaysia One (RM1.00) paid by the Member to the Company.<\/p>

1.8 \u201cDesignated Location\u201d<\/strong> means the locations designated by the Company from which the Vehicle shall be collected or to which the Vehicle shall be returned, taking into account the context in these Terms and the nature of the reservation, and will include any other locations indicated in the Application.<\/p>

1.9 \u201cDriving Licence\u201d<\/strong> means a physical copy of either a CDL or a PDL.<\/p>

1.10 \u201cFees\u201d<\/strong> means the fees payable to the Company by the Member for the use of any Services, including the Service Fees, Repair Fees, Other Fees, and any fees that are stated in any Individual Terms.<\/p>

1.11 \u201cForce Majeure Event\u201d<\/strong> means any event beyond the control of the Company or the Members, including, without limitation, strikes, work stoppages, accidents, epidemics, pandemics, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss, or malfunctions of utilities, or communications or computer (software and hardware) services.<\/p>

1.12 \u201cIdentity Verification Process\u201d<\/strong> means the process undertaken prior to the Service Period to confirm the identity of the Member who made the booking. The process may include collecting the Member’s name and email address or any other verification method as prescribed by the Company from time to time.<\/p>

1.13 \u201cIndividual Terms\u201d<\/strong> means any terms, guidelines, and policies for any Services offered by the Company as may be published and\/or amended by the Company from time to time.<\/p>

1.14 \u201cIntoxicants\u201d<\/strong> means alcohol, drugs, stimulants, thinners, or any other intoxicating substances or substances that will impair the Member\u2019s ability to operate the Vehicle.<\/p>

1.15 “Member”<\/strong> means a person who has a valid Account, provided accurate personal information to the Company, and is in compliance with these Terms in order to use the Services. The term \u201cMembership\u201d shall be construed accordingly and shall include the Member\u2019s Account.<\/p>

1.16 \u201cOther Fees\u201d<\/strong> means the other fees payable to the Company as set out in Appendix I.<\/p>

1.17 \u201cPDPA\u201d<\/strong> means the Personal Data Protection Act 2010 of Malaysia.<\/p>

1.18 \u201cPersonal Data\u201d<\/strong> shall have the meaning ascribed to it under the PDPA.<\/p>

1.19 \u201cRunner\u201d<\/strong> means the person responsible for operating the Vehicle under Workshop2u.<\/p>

1.20 \u201cPrivacy Notice\u201d<\/strong> means the privacy policy of the Company published on the Application and the Website, which regulates the collection, use, and processing of the Personal Data by the Company.<\/p>

1.21 \u201cProhibited Area\u201d<\/strong> means an area where motor vehicles are prohibited from parking or an area where the risk of damage or theft of motor vehicles is reasonably high.<\/p>

1.22 \u201cServices\u201d<\/strong> means any or all services offered by the Company or by an Affiliated Company through the Company, including but not limited to car delivery, servicing, and maintenance, which are available through the Website and\/or the Application.<\/p>

1.23 \u201cSuper Collision Damage Waiver\u201d<\/strong> or \u201cSCDW\u201d<\/strong> means the waiver to pay for any damage to the Vehicle and any other associated cost not caused by the Member\u2019s act or omission. Subject to terms herein, the Member shall only be liable to make payment for the excess amount as stipulated in Appendix II, provided that the Member has opted and paid for the SCDW.<\/p>

1.24 These \u201cTerms\u201d<\/strong> means these General Terms and Conditions.<\/p>

1.25 \u201cTerms of Use\u201d<\/strong> means the Website and Application Terms of Use published on the Application and the Website, which sets out the terms and conditions for anyone who uses the Application and\/or the Website.<\/p>

1.26 \u201cVehicle\u201d<\/strong> means a motor vehicle entrusted by the Member to Workshop2u for repair or maintenance services.<\/p>

1.27 “Website”<\/strong> means the site of “https:\/\/www.workshop2u.com<\/a>” operated by the Company through which the Member may, among others, retrieve information about their Account and purchase the Services.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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2.1 These Terms form a legally binding agreement between the Member and Workshop2u.<\/p>

2.2 The purpose of these Terms is to define the rights, obligations, and procedures necessary for the Member and Workshop2u, as well as the use of the Services, Application, and Website.<\/p>

2.3 Workshop2u makes these Terms available on the Application and Website, ensuring they are accessible to all Members. Any matters not covered within these Terms shall be governed by additional guidelines and\/or Individual Terms published by Workshop2u on the Application and\/or Website, in accordance with reasonable industry practices and standards, and subject to Malaysian laws and regulations.<\/p>

2.4 The Terms of Use, Individual Terms, and Privacy Notice, as published on the Application and\/or Website, are incorporated as part of these Terms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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3.1<\/strong> Any updates, additions, revisions, replacements, modifications, or removal of these Terms will be published periodically on the Workshop2u Website and\/or Application. Members are advised to check the Website and\/or Application regularly to stay informed of the latest Terms. The updated Terms will supersede previous versions and will take effect immediately upon publication on the Website and\/or Application.<\/p>

3.2<\/strong> Workshop2u, at its sole discretion and without obligation, may notify Members of any significant amendments to these Terms via the email address provided during Account registration if the changes are deemed substantial.<\/p>

3.3<\/strong> By continuing to use the Account or Services, or by not terminating the Account within 30 days of the effective date of such amendments, the Member is deemed to have accepted the revised Terms.<\/p>

3.4<\/strong> For clarity, Workshop2u shall not be held responsible for ensuring Members are aware of amendments to these Terms.<\/p>

3.5<\/strong> If the Member disagrees with any amendments to these Terms, the Member must discontinue using the Account and Services and notify Workshop2u to terminate the Account immediately.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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4.1 Creation of Account<\/strong><\/p>

4.1.1<\/strong> To access the Services, the Applicant must first become a Member by registering for a valid and active Account through the Workshop2u Application, which is available on iOS, Android, or other mobile operating systems, or via the Website.<\/p>

4.1.2<\/strong> During the registration process, the Applicant may be required to provide information, including Personal Data. (Refer to the Privacy Notice and Article 8 for details on the collection, use, and processing of Personal Data.) The Applicant\u2019s Personal Data may also be used for conducting background checks and, if necessary, disclosed to third parties for this purpose, to which the Applicant hereby consents.<\/p>

4.1.3<\/strong> All information provided by the Applicant during the registration process must be truthful and accurate, as it will be regarded as representations made by the Applicant.<\/p>

4.1.4<\/strong> By registering for an Account, the Applicant represents and warrants that:<\/p>